Shipping Policy

Effective Date: 09/29/2025

At Jannah Fragrances, we take pride in ensuring your order reaches you safely and promptly. Please review our shipping details below.

1. Order Processing Time

• Orders are processed within 1 – 3 business days after payment confirmation.

• Orders placed on weekends or holidays will be processed on the next business day.

• Once your order is processed, you will receive a shipping confirmation email with tracking details.

2. Shipping Methods & Delivery Times

We ship using trusted carriers such as USPS Ground Advantage and other standard courier services.
Estimated delivery times:

• United States: 3 – 7 business days after dispatch

(Delivery times are estimates and may vary due to carrier delays, weather, or holidays.)

3. Shipping Rates

Shipping rates are calculated at checkout based on destination and order weight.

4. Order Tracking

Once your order ships, you’ll receive a tracking number via email. You can track your shipment directly through the carrier’s website.

5. Incorrect or Incomplete Addresses

Please double-check your shipping details before submitting your order. Jannah Fragrances is not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.

6. Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

• Email us at support@jannahfragrances.shop within 14 days of delivery or expected delivery.

• Include your order number, photos (if applicable), and details.
  We will assist you with a replacement or refund once the issue is verified.

7. Contact Us

For all shipping inquiries or concerns, please contact our customer support team at: support: support@jannahfragrances.shop