PRIVACY POLICY

Effective Date: 09/29/2025

At Jannah Fragrances, your privacy is very important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website, make a purchase, or otherwise interact with our brand.

1. Information We Collect

We collect personal information in the following ways:
• Information You Provide Directly: When you place an order, sign up for our newsletter, or contact us, you may provide:
• Name, email, phone number, and shipping/billing address
• Payment information (securely processed by third parties; we do not store full card details)
• Order details and purchase history
• Information Collected Automatically: When you browse our website, we may collect:
• Device details (IP address, browser type, operating system)
• Website usage data (pages viewed, time spent, referring links)
• Cookies and similar tracking technologies to enhance your browsing experience

2. How We Use Your Information

We use your information to:
• Process and deliver your orders
• Respond to your questions and provide customer support
• Send updates, promotional offers, and newsletters (only if you opt-in)
• Improve our website, services, and customer experience
• Detect and prevent fraud or unauthorized transactions

3. SharingYour Information

We do not sell your personal information. We may share it only with:
• Service Providers: Payment processors, shipping carriers, analytics providers, and platforms who help us run our business.
• Legal Obligations: If required by law or to protect our legal rights.
• Business Transfers: In case of a merger, sale, or acquisition, your data may be transferred to the new entity.

4. Cookies & Tracking

We use cookies to:
• Remember your preferences
• Understand website traffic and user behavior
• Personalize your shopping experience You can manage or disable cookies through your browser settings, but some site features may not work properly if you do so.

5. Your Rights

Depending on your location, you may have the right to:
• Access, update, or delete your personal information.
• Opt out of marketing communications at any time.
• Request a copy of the information we hold about you.
• To exercise these rights, please contact us using the details below.

6. Data Security & Retention

We use appropriate security measures to protect your information. However, no online platform can guarantee 100% security. We retain personal information only as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

7. Children’s Privacy

Our website is not directed to individuals under 13 years of age. We do not knowingly collect information from children. If we learn that we have collected such data, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Effective Date.”

9. Contact Us

For questions or concerns about this policy, please contact us at support@jannahfragrances.com